At LifeHack, we are dedicated to ensuring your satisfaction with our digital products and services. We understand that circumstances may change, and you might find yourself needing a refund. That's why we offer a comprehensive 15-day refund period for all digital purchases, including digital downloads, courses, and programs.
Initiating a Refund Request
If, for any reason, you are unsatisfied with a course or program you have enrolled in, we encourage you to take advantage of our refund policy within the specified 15-day window from the date of purchase. Here's how you can request a refund:
- Contact Us: Reach out to our dedicated support team by sending an email to firstname.lastname@example.org. Please ensure that you use the same email address you used to enroll in the course or program. This helps us verify your identity and process your refund promptly.
- Provide Details: In your email, please include your full name, the course or program you are seeking a refund for, and the reason for your dissatisfaction. Your feedback is valuable to us and assists us in continually improving our offerings.
Once we receive your refund request, our team will diligently review the information provided. If your request falls within the 15-day refund period and meets our refund criteria, we will process the refund for the full amount you paid. Rest assured that we aim to complete this process in a timely manner.
Important Points to Note:
- The refund period for all digital purchases, including digital downloads, courses, and programs, is strictly limited to 15 days from the date of purchase.
- Refunds will only be granted if the refund request is submitted within the specified refund window and meets our refund criteria.
- Please make sure to initiate the refund request from the email address associated with your course or program enrollment. This step is crucial to verify your identity and ensure a seamless refund process.
We value your trust in LifeHack and are committed to providing you with valuable and enriching digital experiences. If you have any questions or concerns about our refund policy, please don't hesitate to reach out to our support team at email@example.com. Your satisfaction remains our top priority.