Restore Purchases for iOS App

Already have a LifeHack subscription but it's not showing up? Maybe you switched to a new iPhone or reinstalled the app? No worries - restoring your purchase is simple!

When to Restore Purchases

You should restore your purchases when:

You got a new iPhone or iPad
You reinstalled the LifeHack app
Your subscription isn't being recognized
You're switching between devices with the same Apple ID
You see the subscription screen instead of your account

How to Restore Your Subscription

Follow these simple steps to restore your purchase:

Open the LifeHack app
Complete the onboarding process by answering the assessment questions
When you reach the subscription/paywall screen
Scroll down to the bottom of the screen
Look for the "Restore Purchases" link (below the Terms of Service and Privacy Policy)
Tap "Restore Purchases" and wait while we check your purchase history
Success! Your subscription will be restored

What Happens Next:

If your subscription is valid but not linked to an account, you'll be prompted to create one
If your subscription is already linked to an account, you'll be asked to sign in instead
Once restored, you'll have full access to all LifeHack features

Troubleshooting

Common Issues and Solutions:

Can't Find the Restore Option

The "Restore Purchases" link appears at the bottom of the subscription screen
You must complete the onboarding questions first to reach this screen
Look below the legal text (Terms of Service and Privacy Policy)

Nothing Happens After Tapping Restore

Check your internet connection - restoration requires online access
Verify you're signed in to the App Store with the correct Apple ID
Force close and restart the LifeHack app
Try again after 30 minutes - sometimes App Store servers need time

"No Purchases Found" Message

Confirm you're using the same Apple ID that made the original purchase
Check if the subscription was purchased under a different Apple ID
Family Sharing purchases may require the original purchaser's account
Check your App Store purchase history to verify the subscription

"Account Already Exists" Message

This means you've previously created an account with this subscription
Tap "Go to Sign In" to log into your existing account
If you forgot your password, use the password reset option on the sign-in screen

Important Notes

Apple ID Required: Purchases can only be restored with the same Apple ID used for the original purchase
Internet Connection: You need an active internet connection to restore purchases
Family Sharing: If the subscription was shared via Family Sharing, you may need the original purchaser to restore it
Subscription Status: You can check your subscription status in Settings → [Your Name] → Subscriptions on your iPhone

Need Help?

Still having trouble restoring your purchase? We're here to help!

Contact Support:

Use the support button in the bottom right corner for immediate assistance
Provide the Apple ID email associated with your purchase
Include any error messages you're seeing
Let us know your iPhone/iPad model and iOS version
If possible, include a screenshot of your App Store subscription page

Remember, we want to make sure you can access everything you've paid for. Don't hesitate to reach out if you need assistance!

Thank you for being part of the LifeHack community! 🚀